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Hi everyone, I started to convert CFX into BTC in

Simple Swap. They let me send CFX to a Conflux hex addresses . I first convert it to Conflux-base32 address. Then send to the Conlux-base32 address. The staff from Simple Swap said they did not get the CFX. Is there anyone know how to connect both Conflux hex address to Conflux-base32 address? Does that mean my assets lost? Thank you!

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Sounds like something that shouldn't need to be done.

GLM
Sounds like something that shouldn't need to be do...

Are you in Conflux discord? If you open a support ticket there we can help you in detail and confidence

Our official discord is https://discord.com/invite/conflux-network-707952293412339843

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