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What exactly is the message you are getting?

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We were unable to activate a recommended allocation corresponding to the information that was entered. Please make sure that a public key hash from the fundraiser and the associated activation code obtained after completing the Foundation’s KYC/AML process here are entered correctly. If a balance for a given public key hash from the fundraiser appears on a Tezos block explorer, then the activation process has already been completed and no further action is needed.

Cryptonio.tez- Автор вопроса
Bob
We were unable to activate a recommended allocatio...

Any chance you had activated it in the past/already? Have you checked your address on tzkt.io or another explorer?

Cryptonio.tez
Any chance you had activated it in the past/alread...

I did the kyc from 2 days ago and got the activation code

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