May I confirm you are using Viction app on mobile or extension?
Please refer to this guide on how to restore wallet. Note that there’s new and old standard. If your wallet was created long time ago, you should use old standard. If after restoring, the wallet address is not correct, delete the wallet then restore it with new standard.
Did both ways. Nothing there. Should it be on pc?
On PC it’s the same, but you could try. Please make sure you have updated the app to latest version. Then try to check the seedphrase. If the seedphrase is correct, then wallet address will be correct.
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