gems for Veve app from Apple store. It’s not clearly shown that it costs 5 gems for Veve app. Can you please clarify?
Did you make a purchase?
Its a big error, 5 gems = 5€ in spain… no change to usd, very very bad
No I did not buy anything. I just selected Veve app from Apple store and downloaded your app.
I see, let me find out. I will get back to you Ken. 🥂
Yes please let me know. It is very strange.
Hey Ken, downloading the app doesn't charge you nor looking at it. The only time you get charged is by clicking the get gems button and confirm the purchase. I strongly suggest to log a ticket for further assistance. https://help.veve.me/submit-a-support-request
So I was not supposed to be charged . I will log in a ticket to get a refund to my account I hope ! Thanks
No worries Ken. 🥂
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