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Can some admin contact me with FTX support? I claimed my

AURY from IDO page and send them to ftx.com and deposit didn't arrive. (it's been 17h now ?!)
I tried to buy AURY, withdrew it (to phantom wallet), and it worked ok, when I try to deposit back to FTX it doesn't work.
I raised 3 tickets to FTX but no response.
I did use correct address as I tried to deposit other coin through SOL network and it's credited almost instantly.
I check on blockchain and AURY is on that address that is my deposit address but they are not visible on my FTX account.
It seems my AURY SOL deposited address is jammed and does not let through deposits even tho there are coins on a blockchain.
Can some admin please highlight it to FTX support? this is outrageous?!
#143983

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Jon-Doe Автор вопроса

#143983 @ashftx @Stanftx can someone look at it?

Jon Doe
#143983 @ashftx @Stanftx can someone look at it?

Please allow us 48-72 hrs to look into it.

your problem is solved? I have the same problem at the beginning they told me that I had sent the wrong tokens, I explained to them that it is the ido tokens that had to be transformed into aury tokens so that it was created to be sent in an aury wallet, he then said that he investigated so I wait, we have 1 month to recover the tokens after it will be burned it's in the protocol I have invested more than $ 50,000 I have lost sleep and appetite keep me posted on your situation good luck # 144080

Jon-Doe Автор вопроса
@ #
your problem is solved? I have the same problem at...

no, still not resolution but mine are 100% real AURY tokens, not ido redeemable tokens.

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