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DannyMoon-

Is any admin here who can help me? The customer

service is apparently ignoring customers.

#crypto-exchange #cryptocurrency #english #gate.io
0

18 ответов

16 просмотров
JhazZy-

Hi mate, what happened

0
28.10.2021
Divine_Spirit-

sign in via computer

0
28.10.2021
DannyMoon- Автор вопроса
Divine_Spirit
sign in via computer

I cant get the text message. The phone number is gone. I didnt have 2Fa. The customer service is silent, they dont reply, probably want to keep my crypto.

0
28.10.2021
Divine_Spirit-
DannyMoon
I cant get the text message. The phone number is g...

made me think actually never crossed my mind ... here what I suggest call phone company and tell them to give text message coming from gate.io then you will be able to login via computer

0
28.10.2021
DannyMoon- Автор вопроса

Yes, i told you they ignore me

0
28.10.2021
Gem hunter-

Yes just there now around 30 mins ago

0
28.10.2021
JhazZy-
DannyMoon
Yes, i told you they ignore me

Provide me the ticket number we will follow up

0
28.10.2021
DannyMoon- Автор вопроса
JhazZy
Noted

Ok

0
28.10.2021
Gem hunter-
JhazZy
Noted

Thankyou. Will I wait here for the response I need to manually get the money out in the next hour or two

0
28.10.2021
Gem hunter-
JhazZy
Noted

Hi JHazzy. It's stil saying that because my security settings have changed that I can't withdraw. May I please please please have a manual reset carried out. I will even send you 0.01 Eth if I can get pushed up the queue

0
28.10.2021
Gem hunter-

But your not getting my main issue.... I keep getting sent that I changed my security settings and it keeps looking like I have been relocked out for a further 24 hours? I also just done the kyc 2 this morning at around 6.30 am. Will this mean that I can't withdraw until tomorrow morning at 6.30am?

0
28.10.2021
JhazZy-
Gem hunter
But your not getting my main issue.... I keep gett...

Yes. You will be able to withdraw tomorrow at passed 6:30am

0
28.10.2021

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