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A scammer stole tokens from my private wallet a sent

to gate.io exchange.. how long does this investigation usually takes? I submitted the evidence about a week ago, and have not heard any updates from gate.io. Any advise?

10 ответов

10 просмотров

Your ticket has been forwarded. You will receive an email soon

JhazZy
Your ticket has been forwarded. You will receive a...

How about mine? I have been waiting since 20 hours ago

Kailzer
How about mine? I have been waiting since 20 hours...

If you submitted a ticket, please provide me the ticket number, we will follow up

Kailzer
593563

Noted mate

JhazZy
Noted mate

Yup. I know nothing is going to happen. I have been speaking to few supports. All promised but delivered nothing.

Kailzer
Yup. I know nothing is going to happen. I have bee...

Sorry for the inconvenience mate. It's just that there is congestion in withdrawal lately and we are asking for more patience. Rest assured, your funds are safe. 🙏

JhazZy
Sorry for the inconvenience mate. It's just that t...

I am frustrated, that's all. I understand it is not within your control. I also understand that the funds are safe but at the moment, I'd want consistency and seamless transaction to do trades.

Kailzer
I am frustrated, that's all. I understand it is no...

I understand your frustration mate as I am also a trader. Sorry about this. Btw, Ive forwarded your ticket number, you will be replied soon..

JhazZy
I understand your frustration mate as I am also a ...

Thank you. The previous support that I have spoken to said I would get a response. The response was to tell me safe is safe and transaction is blockchain pending. Then the next support told me that will be a response soon. I don't want a response, I want the solution.

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