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A scammer stole tokens from my private wallet a sent

to gate.io exchange.. how long does this investigation usually takes? I submitted the evidence about a week ago, and have not heard any updates from gate.io. Any advise?

10 ответов

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Your ticket has been forwarded. You will receive an email soon

JhazZy
Your ticket has been forwarded. You will receive a...

How about mine? I have been waiting since 20 hours ago

Kailzer
How about mine? I have been waiting since 20 hours...

If you submitted a ticket, please provide me the ticket number, we will follow up

Kailzer
593563

Noted mate

JhazZy
Noted mate

Yup. I know nothing is going to happen. I have been speaking to few supports. All promised but delivered nothing.

Kailzer
Yup. I know nothing is going to happen. I have bee...

Sorry for the inconvenience mate. It's just that there is congestion in withdrawal lately and we are asking for more patience. Rest assured, your funds are safe. 🙏

JhazZy
Sorry for the inconvenience mate. It's just that t...

I am frustrated, that's all. I understand it is not within your control. I also understand that the funds are safe but at the moment, I'd want consistency and seamless transaction to do trades.

Kailzer
I am frustrated, that's all. I understand it is no...

I understand your frustration mate as I am also a trader. Sorry about this. Btw, Ive forwarded your ticket number, you will be replied soon..

JhazZy
I understand your frustration mate as I am also a ...

Thank you. The previous support that I have spoken to said I would get a response. The response was to tell me safe is safe and transaction is blockchain pending. Then the next support told me that will be a response soon. I don't want a response, I want the solution.

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