to gate.io exchange.. how long does this investigation usually takes? I submitted the evidence about a week ago, and have not heard any updates from gate.io. Any advise?
Your ticket has been forwarded. You will receive an email soon
How about mine? I have been waiting since 20 hours ago
If you submitted a ticket, please provide me the ticket number, we will follow up
Noted mate
Yup. I know nothing is going to happen. I have been speaking to few supports. All promised but delivered nothing.
Sorry for the inconvenience mate. It's just that there is congestion in withdrawal lately and we are asking for more patience. Rest assured, your funds are safe. 🙏
I am frustrated, that's all. I understand it is not within your control. I also understand that the funds are safe but at the moment, I'd want consistency and seamless transaction to do trades.
I understand your frustration mate as I am also a trader. Sorry about this. Btw, Ive forwarded your ticket number, you will be replied soon..
Thank you. The previous support that I have spoken to said I would get a response. The response was to tell me safe is safe and transaction is blockchain pending. Then the next support told me that will be a response soon. I don't want a response, I want the solution.
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