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Hi, I am trying to restore my swissborg wealth account

using the recovery phrase. But I am getting an error that the phrase is not valid. I am sure that the phrase is correct as I wrote them down when I created the account initially.
Any ideas? Could it be that, this recovery method doesn't work?

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Seems that you wrote it wrong just redo the kyc :)

eosfever- Автор вопроса

Thanks, that's strange. I have the phrases in front, on my old phone so it cannot be wrong. I suspect this recovery process has been deprecated. I will try the KYC 👍🏻

eosfever
Thanks, that's strange. I have the phrases in fron...

If you where o my level 1 or 2 it should be done in fewa minute

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