been a week and I had no reply
it's getting pretty ridiculous
I had to solve the same issue with 5 other exhanges and Gate is the only one I've made no proress yet
Please provide me your ticket number..
Yes please
(699254)
Dear user, The withdrawal was sent successfully and confirmed on the block, the coin was arrived at the destination address. If you didn t receive it, kindly copy the TXID and contact the recipient support to check it for you, surely they will respond you with an answer. Best Regards Gate.io
Oh okay, then it is out of Gate.io's control now mate, please contact the receiving party
How can I contact them Or where
Where did you transfer the funds? In which wallet or exchange?
From gate.io acount to gate.io acount thrugh gate chain / GRC20
Oh okay, let me follow up mate. I will update you once the team replied..
Do you need any information about the withdrawal process? like the adderss or TXID
The ticket number is enough for now. 😊
I need it necessery this ticket numbers (699254) Pleas
This girl look like scammer. Asking my email verification code
Be reminded, real admins NEVER dm first. Scammer/imposter will.
Why you want to reset my passward then?
It's not her it's a scammer that created an account to pretend to be her
Yes. She introduce her as support team member
If anyone sends u a message and claims to be admin they are all scammers
Go check the profile of that person that message u and then check the admin profile in here and tell me if it's the exact same thing
These scammer are active in this group because gate support team is useless.।। They not solving the issues on time
Please DM. Please care your customer.
Can help me?
I’m Mexican and in my gate.io my nationality is Spain, how can change this?
Submit a ticket mate, support team will sort it out for you 😊
Submit a ticket at https://www.gate.io/zendesk
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