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Anyone who had to submit tickets lately had any luck? it's

been a week and I had no reply
it's getting pretty ridiculous

I had to solve the same issue with 5 other exhanges and Gate is the only one I've made no proress yet

29 ответов

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Please provide me your ticket number..

Yes please

JhazZy
Noted..

Dear user, The withdrawal was sent successfully and confirmed on the block, the coin was arrived at the destination address. If you didn t receive it, kindly copy the TXID and contact the recipient support to check it for you, surely they will respond you with an answer. Best Regards Gate.io

ᖱĎℜ⇥«Ǎꙁỏ»|100k ⸽❥•َْ 💗☤
Dear user, The withdrawal was sent successfully a...

Oh okay, then it is out of Gate.io's control now mate, please contact the receiving party

ᖱĎℜ⇥«Ǎꙁỏ»|100k ⸽❥•َْ 💗☤
How can I contact them Or where

Where did you transfer the funds? In which wallet or exchange?

ᖱĎℜ⇥«Ǎꙁỏ»|100k ⸽❥•َْ 💗☤
From gate.io acount to gate.io acount thrugh gate ...

Oh okay, let me follow up mate. I will update you once the team replied..

JhazZy
Oh okay, let me follow up mate. I will update you ...

Do you need any information about the withdrawal process? like the adderss or TXID

JhazZy
The ticket number is enough for now. 😊

This girl look like scammer. Asking my email verification code

Abu Taher
This girl look like scammer. Asking my email verif...

Be reminded, real admins NEVER dm first. Scammer/imposter will.

Abu Taher
Why you want to reset my passward then?

It's not her it's a scammer that created an account to pretend to be her

Abu Taher
Why you want to reset my passward then?

If anyone sends u a message and claims to be admin they are all scammers

Abu Taher
Yes. She introduce her as support team member

Go check the profile of that person that message u and then check the admin profile in here and tell me if it's the exact same thing

16530 Sherland
If anyone sends u a message and claims to be admin...

These scammer are active in this group because gate support team is useless.।। They not solving the issues on time

JhazZy
The ticket number is enough for now. 😊

Please DM. Please care your customer.

JhazZy
Replied

I’m Mexican and in my gate.io my nationality is Spain, how can change this?

Roberto Beltran 🇲🇽G2
I’m Mexican and in my gate.io my nationality is Sp...

Submit a ticket mate, support team will sort it out for you 😊

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