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Dear gate.io team can anyone explain to me why 8

days and yet my HNT deposits haven't been received and I sent my tickets more than 8 times and I was told that I will receive an email and didn't receive anything?
And even with me asking an explanation several times and no one is explaining anything!!!
You are one of biggest crypto exchangers this is wrong!!!

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Dheekshu | Never PM you first | Gate.io
Ticket id ?

But this is the 9th time I sent you the tickets what will differ this time?

What's your withdrawal order id ??

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.
Do you mean transaction hash?

You can find order id in your withdrawal

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.
In my helium wallet??

My issue is that I sent my HNT from my helium wallet to my gate.io wallet and didn't receive it.

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