Dear gate.io team it's me again I waited 11 days

Question

Dear gate.io team it's me again I waited 11 days

for my deposit and still did not receive anything and it's been 2 days on my tickets having solved on status and a massage we will credit for you as soon as possible and nothing solved and nothing is credited and I have been raising my issue more than 15 times!!?

#crypto-exchange #cryptocurrency #english #gate.io

0

23.01.2022

20 ответов

8 просмотров

. Автор вопроса

Kayvee (WILL NEVER DM YOU FIRST)
Hi, your ticket has been forwarded, please check y...

I have been advised several times that I will receive an email check your and nothing is sent to me

0

23.01.2022

. Автор вопроса

How come on my tickets it says solved for two days and still not receive my deposit please explain, because every time you will tell me forwarded what does this even mean

0

23.01.2022

Kayvee (WILL NEVER DM YOU FIRST)

.
How come on my tickets it says solved for two days...

@Dheekshu11 please assist on this.

0

23.01.2022

. Автор вопроса

Kayvee (WILL NEVER DM YOU FIRST)
@Dheekshu11 please assist on this.

Does he knows my tickets number?

0

23.01.2022

Kayvee (WILL NEVER DM YOU FIRST)

.
Does he knows my tickets number?

Can you please open a new ticket and explain.(you can include that you did not receive anything in your mail)

0

23.01.2022

Kayvee (WILL NEVER DM YOU FIRST)

.
Does he knows my tickets number?

Yea, he has forwarded it on many occasions.

0

23.01.2022

. Автор вопроса

So when I open a new one I need to click on my old tickets that my tickets has been solved which mean I will be stating that the problem has been fixed

0

23.01.2022

Kayvee (WILL NEVER DM YOU FIRST)

.
So when I open a new one I need to click on my old...

If the ticket says solved and your issue isn’t, Kindly open another and make emphasis on your case. You can always send any of the Admins your ticket ID.

0

23.01.2022

. Автор вопроса

Kayvee (WILL NEVER DM YOU FIRST)
If the ticket says solved and your issue isn’t, Ki...

Do I need to close the old ones?

0

23.01.2022

Kayvee (WILL NEVER DM YOU FIRST)

.
Do I need to close the old ones?

No

0

23.01.2022