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@Admin - If I participated in the Victoria VR IDO,

shouldn't I have received some tokens last month? I don't see anything in my wallet

27 ответов

19 просмотров

Reported to admins.​​​​​​​​​​​​​​​​​​​​​

Hey. You need to claim the tokens in the IDO page: http://trade.orionprotocol.io/ido

Sergio-Blanco Автор вопроса
Gilang (I will never DM you)
Hey. You need to claim the tokens in the IDO page:...

I get a message that says "no IDO for this address", which is pretty concerning....

Gilang (I will never DM you)
Hey. You need to claim the tokens in the IDO page:...

Greetings. Please, this is the error message I get when trying to claim. What should I do? Thanks

Sergio Blanco
I get a message that says "no IDO for this address...

For VR, make sure you are connected with the correct network (ETH) and address you participated in.

Realtor Kingsley
screenshot Greetings. Please, this is the error message I get...

Can you type the amount manually? Without input max and decimals.

Karl Breen
That's not an option, you can just click receive

It seems the balance needs to be replenished. I will report it to the developers.

Sergio-Blanco Автор вопроса
Gilang (I will never DM you)
It seems the balance needs to be replenished. I wi...

Please keep us updated when this has been completed - thank you!

That’s the exact thing I’m getting too …. Sort your thing out @AndrewK2049 ….

Gab. It is being worked on. The balance needs to be replenished to get this resolved.

Gilang (I will never DM you)
Gab. It is being worked on. The balance needs to b...

I’m not sure exactly what you mean by that … can you please be more precise? And a timeframe for when this will be solved?

Please be patient. Its being worked on

Gab
That’s the exact thing I’m getting too …. Sort you...

Hi. Can you please send any issues you have to the designated Tech Support that we provide via the Blue Help Desk widget on the Terminal. One of the team can help you with whatever you need. That is the place to lodge queries rather than in the group.

Andrew | Orion
Hi. Can you please send any issues you have to the...

I did that more than 12h ago and I can tell you that no one got back to me in a 4h timeframe… and obviously I couldn’t wait any longer

Gilang (I will never DM you)
It seems the balance needs to be replenished. I wi...

@doverun I understand that you are the community manager on night duty. We reported this over 18 hrs ago. Please is any update? VR Claims aren't still working

Realtor Kingsley
@doverun I understand that you are the community m...

devs always handle queries as a FIFO (First in First out) Please be patient, you will definitely be attended to. There's absolutely nothing to be worried about. Rest assured

Realtor Kingsley
Okay. Thanks

You're welcome, and sorry for inconveniences

Realtor Kingsley
@doverun I understand that you are the community m...

I guess others are having the same issue. Any idea when this will be sorted please?

John Satoshi Wick
I guess others are having the same issue. Any idea...

Hello John. We will let the community know once it is fixed.

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