on the ledger, downloaded the neuron wallet v0.101.3 from your website. I installed Windows on the computer, connected the Ledger. Synchronisation is not in progress, writes the connection and that's it. How to solve the problem? Thank you.
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How long has it been saying “connecting”
more than an hour
Okay, that’s a little long. This should be an easy fix. Start by closing the wallet and re opening it
Should the ledger always be connected to the computer?
I’m not too sure but my assumption is once Neuron is download on ledger live and the wallet address is integrated I believe the ledger doesn’t have to be plugged in
When I open Ledger lite it always shows that there is an update of the nervos application
If you follow the update prompt does it still say to update?
I update it, but then when I go to the dispatcher again, he writes that there is an update again
I wish I was more affluent in ledger to give you a concise solution to this. Let’s just get this sync going
There’s no solution at the moment. It’s a bug in ledger live. Pain in the arse!
Ah dang. Thanks for clarifying JP
is this person writing from you? not a fraud? Admin Support Office
No, it's scam, no Admin sends DMs
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