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Good evening. You can help me. Installed the nervos application

on the ledger, downloaded the neuron wallet v0.101.3 from your website. I installed Windows on the computer, connected the Ledger. Synchronisation is not in progress, writes the connection and that's it. How to solve the problem? Thank you.

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To know more about how to store $CKB securely: linktr.ee/nervosbuddy 👀

How long has it been saying “connecting”

Mihail
more than an hour

Okay, that’s a little long. This should be an easy fix. Start by closing the wallet and re opening it

Mihail- Автор вопроса
Mihail
Should the ledger always be connected to the compu...

I’m not too sure but my assumption is once Neuron is download on ledger live and the wallet address is integrated I believe the ledger doesn’t have to be plugged in

Mihail- Автор вопроса
Chris (won’t message first)
I’m not too sure but my assumption is once Neuron ...

When I open Ledger lite it always shows that there is an update of the nervos application

Mihail
When I open Ledger lite it always shows that there...

If you follow the update prompt does it still say to update?

Mihail- Автор вопроса
Chris (won’t message first)
If you follow the update prompt does it still say ...

I update it, but then when I go to the dispatcher again, he writes that there is an update again

Mihail
I update it, but then when I go to the dispatcher ...

I wish I was more affluent in ledger to give you a concise solution to this. Let’s just get this sync going

Chris (won’t message first)
I wish I was more affluent in ledger to give you a...

There’s no solution at the moment. It’s a bug in ledger live. Pain in the arse!

Ah dang. Thanks for clarifying JP

Mihail- Автор вопроса
Chris (won’t message first)
Ah dang. Thanks for clarifying JP

is this person writing from you? not a fraud? Admin Support Office

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