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I want to move my OMI from the VeVe app

and stake them on Ascendex but I can’t because my account is restricted. Support have stopped responding to my emails. What do you suggest? And does New Zealand Crypto regulations allow VeVe to stop me from accessing my crypto?

9 ответов

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Sorry to hear that. However, about your restricted account. The team will give you feedback when they finish the process of investigation on it. Please give them time, and we suggest not to send multiple tickets of the same issue to avoid confusion. 🙏

Robbie-W Автор вопроса
Essa AmaZix
Sorry to hear that. However, about your restricted...

It’s been nearly 2 months and their last response was “The Team may review the restriction in the future but we don’t have any further information at this point”. Therefore you are preventing me from accessing my OMI indefinitely. So I ask again, are VeVe acting legally?

Robbie W
It’s been nearly 2 months and their last response ...

As much as I've wanted to help you with your account, we have limited access on our end though. One if it is accessing accounts. You may try to ask in discord. https://discord.gg/veve

Essa AmaZix
As much as I've wanted to help you with your accou...

+1 Visit the get-help channel and open a ticket since you haven't received a response from VeVe Support in over seven days

Robbie W
It’s been nearly 2 months and their last response ...

probably not. its such a risky buisness for em... but as long nobody sues, its "legal"

Robbie-W Автор вопроса
Essa AmaZix
As much as I've wanted to help you with your accou...

I really appreciate your help and I don’t expect you to help with removing the restriction on my account. However, as you are ECOMI representatives, I would still like to know if you are allowed to prevent anyone from accessing their OMI. I just need a yes or no answer. Thanks.

Robbie W
I really appreciate your help and I don’t expect y...

No Robbie. We are from AmaZix, we help them moderate the channel. 🙏

Robbie-W Автор вопроса
Matthis S
probably not. its such a risky buisness for em... ...

Thanks for your insight. That’s my thoughts too. That’s why I was trying to get a straight answer from them. But they’re walking a thin line as I’m definitely not the only one in this situation.

Robbie W
Thanks for your insight. That’s my thoughts too. T...

Please check this message from my colleague. This might help https://t.me/ecomi/1093279

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