It will be hours.
Still waiting could you give them a push please!
Sorry please wait, you'll be attended to
This issue hasn’t been resolved in 2 days. These are the things we need to be quick with for the sake of the terminals growth. Luckily I’m a loyal supporter of the project I don’t mind waiting a bit, because I have different wallets. But If that was anyone else who had 100k stuck in a contract they probably wouldn’t use the terminal again!
Guys any idea when this issue will be sorted out?? I’ve been wait 5 days now!
Sorry about your experience. The weekend must have added to the delay. Kindly wait for the new week where our support devs will be fully on ground
I have a 100k usdt stuck in a contact I need access to my funds! What’s the weekends got to do with it I opened the ticket on Tuesday the 14th 😅
Sorry about your experience. Kindly ping the support dev again with this issue and your wallet address and other necessary information they can use to help
People will not use the terminal for trades of this size if this is the level of support they get when funds aren’t accessible. Come on team, we’re trying to support you. You’re better than this
Exactly. Like I said before luckily I’m a supported of the project. Others won’t be as forgiving and will mostly take to twitter 😅
Thank you for your patience and support. We will get it right with time
And on top of that since the issue been hesitant about using the terminal.
Thank you for your feedback. Kindly send your feedback to the terminal. The team will see it from there easily.
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