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Is FTX safe for buying/keeping crypto assets? I am from Europe

and recently started investing in crypto. I have chosen FTX platform to do that. I have purchased 1.5ETH and now I would like to setup regular monthly payments (100€ each month) I have some general questions about FTX and keeping crypto assets,

1. Whenever I buy crypto via the FTX (I use direct card transfer method), I get charged about 5% in taxes. For example, when I invest 1000€ in ETH, I end up getting only about 940-950€ worth of ETH to my wallet. I wonder if that is normal or I am getting ripped off.
2. Is it safe to keep crypto assets in FTX? I have seen numerous threads about people complaining that FTX disabled their account for no apparent reason and they are not even letting them withdraw their own funds which sounds absurd. Should I buy crypto and then transfer to some other wallet such as metamask for example?

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Being safe and fees related to transactions are two different things. Card fees come from our processor to provide you the service. As a leading crypto exchange, our reputation has been demonstrated more than enough

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