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I would like to draw your attention to a serious

issue regarding my account on the platform. It is with great disappointment that I inform you that all my 200 completed quests have been reset to a mere 50. This decision has left me feeling deeply dissatisfied and resentful.
I have invested a significant amount of time, effort, and resources into completing these 200 quests, relying on the established rules and expecting to receive corresponding rewards. However, I have now encountered complete disregard and unjust nullification of my achievements.
Such treatment of participants raises serious doubts about the reliability and predictability of your platform. How can I be confident that my efforts will be respected and valued if you unilaterally change the rules and reset accomplishments without warning or explanation?
I demand an immediate restoration of my completed quests and a full reinstatement of my account in accordance with the original rules. Furthermore, I expect an explanation of the reasons and motivations behind this unjust decision.
I hope that you will consider my issue with due attention and provide me with a response in the shortest possible time. I trust that you will rectify this unfair situation and restore the trust of participants.
I look forward to your prompt response.

3 ответов

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Hello there, Over the last few weeks, we encountered issues on the back end and with the game client, which affected our users’ ability to complete their event requirements. Consequently, the number of EPs collected was not reflected in a major part of our experiences (58 of 70 experiences had this issue). In order to address this, we have taken the following steps: 1.Lower the May Festival Mystery Box reward requirements from 200 to 50 EPs in order to enable everyone who participated to get a chance to win their rewards. 2.This also applies to LAND owners and Avatar owners event pools; you only need 50 EP to complete the event and get your guaranteed rewards 3.The snapshot of your achievements will be taken on June 12th at 2PM UTC. Make sure to complete your quests before then! I believe this answers your question.

Anton-Kuplevatskyi Автор вопроса
Nicky
Hello there, Over the last few weeks, we encount...

I cannot hide my deep frustration and dissatisfaction with the recent changes in the rules and requirements on the platform. How is it possible that I completed 200 quests, invested so much time and effort, and now I find out that those who completed only 50 quests are given the same chances for rewards? What is the point of this? Why is this being done? It undermines all my relationship with this platform and generates complete distrust. I feel that the efforts and dedication of participants like myself, who completed 200 quests, are completely disregarded and unappreciated. We invested so much time, energy, and resources into completing all the tasks, and now our achievements seem to be of no value. This is unfair and unacceptable. I demand immediate explanations and concrete actions. What prompted the Sandbox team to make such an unfair decision? How do these actions align with the stated principles of the platform? We expected fair play and equal opportunities, but instead, we have encountered disappointment and disregard. I want to inform you that I will not remain idle. I will gather a team of other participants who have also been affected by these changes, and we will actively inform other participants that the Sandbox platform cannot be trusted and fair. We will share our experiences and demonstrate how we have been ignored and deprived of opportunities. I demand justice and accountability. This situation requires immediate attention and action. Additionally, I insist on being provided with official contacts or an email address so that my concerns can be reviewed by the platform's management. We want our voice to be heard, and we want our issues to be addressed.

Nicky
Hello there, Over the last few weeks, we encount...

Nice so people are gonna make bots so we can all get 3 sand instead of 50! Great job sandbox. We need a new team immediately, instead of this failed system.

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