wallet address and someone will attend it?
Yes, the team will respond to you in our Live chat support as soon as possible.
Cool, by the way do you think they can fix it? I can't even see any spike in the token price even on 1min chart, so I am wondering how this txs took place?
I can't say for certain right now. We'll have to verify whether your limit order was successfully cancelled, which is why we requested to include the txn hash in the ticket
Fair enough but other than cancelling the limit order...how come it would have got executed 50% above the market price, 10hrs ago? As there was no price action at that price point.
So limit orders will always be filled at the price you set, not the current price when it was filled. Anyone can fill your order at the price you specified, you should know the correct price before you place it
Here is what I'm saying: 1) Along with a few other orders, I placed some limit order at 0.00315 for GQ (token), about a month or two ago. 2) I cancelled all the open orders a week after placing the orders. 3) I transferred some BUSD y'day in the wallet to trade some other tokens, not on 1inch DEX. 4) All of sudden, a few hrs ago I see GQ in my wallet which got executed this morning/10hrs ago at the price which was prevailing about 2 months ago....*but it's not reflecting in the price chart?* Anyway, I will wait to hear from the support ppl.
It's likely that the order hasn't been successfully cancelled or there have been some oversight, let's wait for the team to respond to your ticket
If you're able to educate me then how can I see it for myself whether I cancelled all the pending orders on 1INCH or not? I can see some "Cancel" orders on BSCSCan under "Method." But not sure, how to read it!?
It should show up in your order history
hmm... It says expired, even then it got executed. I tend to click on "Cancel all open orders." Where can I see history of doing that? I DMed you the snips. Anyway, where can I completely revoke all the permissions given to 1Inch. Been using this DEX for almost 2yrs but would like to cancel all the permissions for now.
Kindly open a support ticket instead by clicking the chat icon (bottom-left side) of our help center: https://help.1inch.io/en/ so you can share your wallet address for further checking
What exactly do I need to do to open the ticket?
Click on the chat bubble icon on the lower left of the page in https://help.1inch.io/en/
I'm on it, what next? Can't see any option of creating a ticket?
When you start a chat on the chat bubble icon it automatically creates a ticket.
Sorry I’m here now
you can send me a DM will check in a minutes thanks admins don’t message first beware
been 48hrs but no one is there on support line??
Was this regarding the cancel all open orders?
That was already escalated and pass onto the team. Devs aren't available during weekends so you might need to wait at the start of the week
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