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Dennis-

I bought IOTX tokens from crypto.com and transferred to my

Safepal wallet with the token address under ERC20 network. The transfer went through and showed that it was sent, reflecting my wallet address. However, checking my wallet, I didn'tI receive it. Checking the Blockchain details within crypto.com, the transaction hash shows that it was completed and sent to my wallet. But viewing it on explorer via the link below the Blockchain details, I am led to an iotex.io page showing the transfer successful, but reflects the sending and receiving addresses aren't the ones I recognize. They are both prefixed Io..... instead. The amount transferred concurs with the amount I sent. Is there any way to get it redirected back to me?

#cryptocurrency #english #iotex
0

8 ответов

84 просмотра
David-Nitty

🌟 This is the official group of IoTeX ✍🏼 A kind reminder, this is NOT a Trader discussion group. Protect yourself from scammer ⛑ IoTeX Team and Moderator will NEVER send you a private message (PM) first. Anyone doing so is a scammer.

0
09.09.2023
David-Nitty

Yes IoTeX Native Chain isn't available on Safepal wallet yet You need to import your Private key from Safepal wallet to Iopay wallet IOPAY Wallet is official IoTeX wallet

0
09.09.2023
Tydrop-

cryptocom support only iotex native chain not erc20

0
09.09.2023
David-Nitty

Your Coin is safe but you need to import the private key to wallets that support IOTEX Native Chain Download Iopay wallet here https://iopay.me/

0
09.09.2023
Dennis- Автор вопроса
David Nitty
Yes IoTeX Native Chain isn't available on Safepal ...

Thank you David. That means I'll have to open an iopay wallet first. After importing it to Safepal, I should be able to see the transferred token there?

0
09.09.2023
Dennis- Автор вопроса
David Nitty
Your Coin is safe but you need to import the priva...

Noted, thank you again

0
09.09.2023
David-Nitty
Dennis
Thank you David. That means I'll have to open an i...

Yes you will get to see your Coin there or you can add custom IoTeX Network to Safepal Follow this step here to add IoTeX to your Safepal wallet https://docs.iotex.io/get-started/iotex-wallets/metamask

0
09.09.2023

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