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I bought IOTX tokens from crypto.com and transferred to my

Safepal wallet with the token address under ERC20 network. The transfer went through and showed that it was sent, reflecting my wallet address. However, checking my wallet, I didn'tI receive it. Checking the Blockchain details within crypto.com, the transaction hash shows that it was completed and sent to my wallet. But viewing it on explorer via the link below the Blockchain details, I am led to an iotex.io page showing the transfer successful, but reflects the sending and receiving addresses aren't the ones I recognize. They are both prefixed Io..... instead. The amount transferred concurs with the amount I sent. Is there any way to get it redirected back to me?

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Dennis- Автор вопроса

Yes IoTeX Native Chain isn't available on Safepal wallet yet You need to import your Private key from Safepal wallet to Iopay wallet IOPAY Wallet is official IoTeX wallet

cryptocom support only iotex native chain not erc20

Your Coin is safe but you need to import the private key to wallets that support IOTEX Native Chain Download Iopay wallet here https://iopay.me/

Dennis- Автор вопроса
David Nitty
Yes IoTeX Native Chain isn't available on Safepal ...

Thank you David. That means I'll have to open an iopay wallet first. After importing it to Safepal, I should be able to see the transferred token there?

Dennis- Автор вопроса
Dennis
Thank you David. That means I'll have to open an i...

Yes you will get to see your Coin there or you can add custom IoTeX Network to Safepal Follow this step here to add IoTeX to your Safepal wallet https://docs.iotex.io/get-started/iotex-wallets/metamask

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