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Damián-N

Hi, I try to restake my stacking via ledger desktop

screenshot

but I can’t. Somebody know what is going on?

#cryptocurrency #english #iotex
0

13 ответов

122 просмотра
Peter-

Aha! While you are getting in touch with our dev team, Someone recently had some concern regarding Ledger, you might want to check this out. https://t.me/IoTeXGroup/816633

0
16.11.2023
Damián-N Автор вопроса
Peter
Aha! While you are getting in touch with our dev t...

Thank a lot Peter!

0
16.11.2023
Damián-N Автор вопроса
Peter
Aha! While you are getting in touch with our dev t...

It means that you should install the new IoTeX Desktop software, or does it refer to the new version of IoTeX on the Ledger Nano?

0
16.11.2023
Peter-

Thread with care, I don't use ledger, hence not familiar with it. Get dev help on discord. http://iotex.io/devdiscord

0
16.11.2023
Damián-N Автор вопроса
Peter
Thread with care, I don't use ledger, hence not fa...

I don’t have discord app.

0
16.11.2023
Peter-
Damián N
I don’t have discord app.

Okay, I will reach out and get back to you ASAP

0
16.11.2023
Peter-
Damián N
I don’t have discord app.

Hey Damian, here is the feedback He should try to update his Ledger IoTeX app. He needs to enable "developer mode" in Ledger Live settings, and when he searches IoTeX in the Ledger Live app store, it should find the latest version. He can then try again using ioPay desktop, or he can try to choose "Ledger" Wallet connection option in stake.iotex.io when he has the IoTeX app opened and his Ledger connected via USB to his PC

0
16.11.2023
Damián-N Автор вопроса
Peter
Hey Damian, here is the feedback He should try t...

Thank again Peter 🙏

0
16.11.2023
Damián-N Автор вопроса
Peter
Hey Damian, here is the feedback He should try t...

Good morning Peter, I just updated the latest version of IoTeX on my Ledger, and I'm trying to restake, but it's showing the same error.

0
17.11.2023
GOPINATH-[IOTEX]
Damián N
Good morning Peter, I just updated the latest vers...

I think you can ask this question to devs in discord or Maybe @jrynkiew can help if he is avaliable here in telegram.

0
17.11.2023
Damián-N Автор вопроса
Damián N
screenshot

And I have the last version installed in the ledger

0
17.11.2023

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