Kucoin or centralised exchanges generally decide the rates they charge for their services so don’t think there is much we can do from our side. We can probably ask if they would consider reducing the rates since the prices have gone up, but ultimately will be their decision
indeed very high when you know what the real network fees are...
Yes, that's what I meant... I know there is an exchange manager. I also know that they decide how much to charge, but an approach and consultation would be good.
Yes, I understand that they also have operating costs and must make profits. But it seems very high to me. I guess it has to do with the withdrawal volume.
It’s up to them but we have forwarded your complaint
Also they sometimes are slow to adjust to new price reality
Yes I have thought about it too. They may wait for the price to remain stable in a range
Hi Justin, can I write to you privately?
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