Guys is it normal that banxa is asking for my

Question

Guys is it normal that banxa is asking for my

selfie ? then after selfie they asked for card separate picture both sides ?! they refuse to approve my purchase with cc .. anyone also having or had this issue with banxa before ?

#crypto-exchange #cryptocurrency #english #gate.io

0

27.04.2022

23 ответов

42 просмотра

Imad Автор вопроса

Yes

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27.04.2022

Imad Автор вопроса

Jane Celine
Never heard of that tho. Admin will be in the bett...

I don't know who admin is, could you please tag him/her ?

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27.04.2022

Jane Celine

Imad
I don't know who admin is, could you please tag hi...

They are seeing this conversation right now. They will reply you soon

0

27.04.2022

Imad Автор вопроса

Jane Celine
They are seeing this conversation right now. They ...

someone called me from gate.io right now but he seems not to be official gate.io, he hung up then

0

27.04.2022

Jane Celine

Imad
someone called me from gate.io right now but he se...

That’s Scam

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27.04.2022

Jane Celine

Imad
someone called me from gate.io right now but he se...

Block and delete

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27.04.2022

Imad Автор вопроса

now someone writing me in private from gate.io support, does support contact us in private ?

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27.04.2022

Dheekshu | Never PM you first | Gate.io

Imad
now someone writing me in private from gate.io sup...

Don't trust your dms at all, report and block

0

27.04.2022

Imad Автор вопроса

Dheekshu | Never PM you first | Gate.io
Don't trust your dms at all, report and block

can admin here please help ?

0

27.04.2022

Joseph (I Don't DM First) Ebin

Imad
can admin here please help ?

Hello

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27.04.2022

Imad Автор вопроса

Banxa blocked my purchase and asked me for a selfie, I sent it, then they asked me for picture of my cc both sides, is that normal ? and how can I unblock the purchase or cancel it ? they have my money

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27.04.2022

Joseph (I Don't DM First) Ebin

Have you completed KYC on gateio if not do complete KYC

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27.04.2022

Imad Автор вопроса

Joseph (I Don't DM First) Ebin
Have you completed KYC on gateio if not do complet...

yes I completed long time ago, and I checked now I am KYCed already

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27.04.2022

Dheekshu | Never PM you first | Gate.io

Imad
Banxa blocked my purchase and asked me for a selfi...

Pm me details and send me screenshot in dm

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27.04.2022

Imad Автор вопроса

Dheekshu | Never PM you first | Gate.io
Pm me details and send me screenshot in dm

details of what and screenshot of what, please precise

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27.04.2022

Dheekshu | Never PM you first | Gate.io

Imad
details of what and screenshot of what, please pre...

Any Blocked message ? Are what error you are getting

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27.04.2022

Imad Автор вопроса

Dheekshu | Never PM you first | Gate.io
Any Blocked message ? Are what error you are getti...

no error messages, seems you did not read my message, after submitting a purchase through Banxa, they sent me an email few hours later asking for a selfie while holding a paper with some information on it and the cc, I sent it to them, they replied wanting another separate picture of the cc both sides

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27.04.2022

Dheekshu | Never PM you first | Gate.io

Imad
no error messages, seems you did not read my messa...

BANXA is a third party independent trading platform for fiat currencies and cryptocurrencies, and all related services are provided by BANXA. Please contact BANXA Customer Service for any questions regarding your transactions. Gate.io is not responsible for any loss or damage suffered as a result of using this service.

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27.04.2022

Dheekshu | Never PM you first | Gate.io

Imad
no error messages, seems you did not read my messa...

If it's from banxa offfically then they may ask, please contact there Support team if you are not sure

0

27.04.2022

Imad Автор вопроса

Dheekshu | Never PM you first | Gate.io
If it's from banxa offfically then they may ask, p...

ok will do, thx

0

27.04.2022