never arrived. Kucoin shows success but looking up the tx id on DAG explorer returns error 500. Any one have this issue before?
Nope never had an issue, when I do this process my dag shows up within 5 minutes or less.
The weekend tends to be slower for KuCoin. KuCoin always marks it as successful. They manually, last I knew, handle DAG withdrawals. Weit 24 hours then fill out a ticket with KuCoin. Could be DAG explorer is buggy?
I had this issue. It was terrifying, lol. But I contacted KuCoin support, and they fixed it manually
Yes it was scary! Luckily It finally completed. I think I’ll split up my transfers into smaller batches going forward 😅
Actually not true. KuCoin always posts that the tx was complete. Even though it wasn't. We have seen this over and over.
Yeah when I gave KuCoin support the transaction id for transfer that didn’t go through (and came up as error on DagExplorer) they said don’t worry and that the relevant department would fix the issue. So they basically admitted the error was with them.
Is there a better option than kucoin? I looked into buying directly in stargazer but the price was much higher.
To be honest I was quite impressed with KuCoin support (their availability and the reassurance they gave me). Technical issues happen. The issue was resolved and no money was lost. I will keep using KuCoin.
KuCoin is probably the best right now. The majority of the time transfers are fairly quick.
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