I lost money using your dex, where can I contact

Question

I lost money using your dex, where can I contact

support to clarify this situation? In short. I exchanged cryptocurrency for a stablecoin, and after signing the transaction, I received $400 less. I set the slippage to 0.5%, but it came out TOO high.

#1inch #blockchain #cryptocurrency #english

0

14.06.2023

10 ответов

5 просмотров

La | serv.eth

Hey there, you can file a ticket through our live chat in app.1inch.io, on the lower left side of the UI

0

14.06.2023

Антохаа Автор вопроса

La | serv.eth
Hey there, you can file a ticket through our live ...

Can you check pm?

0

14.06.2023

La | serv.eth

Антохаа
Can you check pm?

We dont do DMs here and never entertain one. As for the live chat at email, you will have to wait for a response

0

14.06.2023

Антохаа Автор вопроса

La | serv.eth
We dont do DMs here and never entertain one. As fo...

1inch Network will be back online later today what does it mean?

0

14.06.2023

La | serv.eth

Антохаа
1inch Network will be back online later today wha...

Means no support is available yet. Leave your concern and somebody will attend to you within 24 hours

0

14.06.2023

Антохаа Автор вопроса

La | serv.eth
Means no support is available yet. Leave your conc...

tell me, I made an exchange and should have received the amount specified in your interface. after the transaction, 1inch did not warn me about anything, and in the end I got a lot less. this happened after the signing of the transaction. my slippage was 0.5%, but in fact it came out 10 times more. I believe that it is your mistake that the transaction was not canceled. In such situations, is there a chance for a refund?

0

14.06.2023

La | serv.eth

Антохаа
tell me, I made an exchange and should have receiv...

Somebody will have to check your case on that. Please be patient and wait for someone to attend to you in live chat. Make sure you left an actual message. Attending support would be able to assess your issue

0

14.06.2023

Антохаа Автор вопроса

La | serv.eth
Somebody will have to check your case on that. Ple...

I left them my mail for contact, in case of leaving the chat, they will give me an answer to my mail?

0

14.06.2023

La | serv.eth

Антохаа
I left them my mail for contact, in case of leavin...

They can, you can check back on chat as well from time to time. Your chat instance should be cached. It's currently night time on their end rn I think so responses will tend to be slower. Maybe check back in 12h but I would give it max 24h

0

14.06.2023

awesomeQA · Accepted Answer

awesomeQA

You can contact support by joining the Discord channel and asking for assistance in the appropriate channel [1]. Make sure to provide the transaction hash for them to investigate the issue [2]. Generated using AwesomeQA AI

0

14.06.2023

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I lost money using your dex, where can I contact

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