because I didn't receive the rewards of the event, it's been 13 days and they haven't answered me.
Hello again, Can you confirm where you made the request, like was it on Discord, Zendesk, Atlassian, Jira, Telegram, Twitter, Gmail, etc., so that I can assist you?
Thank you for confirming, In that case, you need to be patient as our team is investigating your claim on a case-by-case basis.
Will I still be able to receive my rewards? I had not done KYC before
Are you from Iran?
Brasil
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