Guys, it seems Revolut put Nexo in the beneficiary no

Question

Guys, it seems Revolut put Nexo in the beneficiary no

longer supported, so the transfer will not works properly, and the system will block the transfer over some limits. Do you have a valid alternative to charge EUR on Nexo account? Any advise is precious. Thanks to Nexo support and everyone for any help.

#cryptocurrency #english #nexo

0

04.10.2023

18 ответов

68 просмотров

Mike | Nexo | No support via DM

Hi daniele! Can you open a case with support and give me the ticket number so we can look into it? Simply click on the blue help bubble to open a chat and someone will be right with you.

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04.10.2023

Michele 🇮🇹 🇪🇺

One feedback just received from an Italian Customer: "I deposited, this morning, from Revolut ,without any problem, instant transfer, just the time to receive the confirmation email and the top up email arrived".

0

04.10.2023

Daniele Автор вопроса

Michele 🇮🇹 🇪🇺
No issues reported from the Italian Community, so ...

Yes I'm

0

04.10.2023

Michele 🇮🇹 🇪🇺

Daniele
Yes I'm

Eventually, you could think to join our Italian official Community, if you like.

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04.10.2023

Daniele Автор вопроса

Mike | Nexo | No support via DM
Hi daniele! Can you open a case with support and g...

Hi, yes tomorrow I will do it but not sure how the Nexo support can help. I just contacted the Revolut support because the problem is from the sender and not the receiver. They explained me the reason why my transfer were not working. Anyway, ifvyou think Nexo support and you, can do something with Revolut, I will open a ticket

0

04.10.2023

Mike | Nexo | No support via DM

Daniele
Hi, yes tomorrow I will do it but not sure how the...

It wouldn't hurt to take a look at it. We'll be happy to help!

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04.10.2023

Daniele Автор вопроса

Thanks, should I send you the ticket number here in the chat or privately?

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04.10.2023

Daniele Автор вопроса

Michele 🇮🇹 🇪🇺
One feedback just received from an Italian Custome...

I'm italian but leaving in Czech Republic, so maybe different rules. Also, the system block the transfer only over certain limit, today I sent a certain amount of money and in few seconds were transfered but then the second transfer was not working anymore.

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04.10.2023

Mike | Nexo | No support via DM

Daniele
Thanks, should I send you the ticket number here i...

You can DM me or you can share it here, whichever you prefer.

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04.10.2023

Daniele Автор вопроса

Michele 🇮🇹 🇪🇺
Eventually, you could think to join our Italian of...

There is an italian official community? I'm very careful, because I found many non official ones. Anyway I will try to find it. Thanks

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04.10.2023

Michele 🇮🇹 🇪🇺

Daniele
I'm italian but leaving in Czech Republic, so mayb...

Here is why I am quite convinced that this issue is related to some of your specific conditions and to a global issue.

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04.10.2023

Michele 🇮🇹 🇪🇺

Daniele
There is an italian official community? I'm very c...

Yes, I guess @MikeNexo could provide the link and could confirm that I am a Moderator there, and not a scammer.

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04.10.2023

Michele 🇮🇹 🇪🇺

Daniele
There is an italian official community? I'm very c...

Good approach to be more and more careful. 🤝

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04.10.2023

Daniele Автор вопроса

Michele 🇮🇹 🇪🇺
Good approach to be more and more careful. 🤝

Michele, it was not related to you, it was general comment that I found a lot of scam and I was not aware of Italian official community. Thanks for the invite. BTW, not sure if is my problem or Czech Republic Revolut or Global, what I can say is that I have an official answer from Revolut they put this beneficiary under the Non Supported ones. I'm very pissed with this answer becaue I was using revolut mainly for Nexo and I'm their customer for many years.

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04.10.2023

Вредина

Daniele
Michele, it was not related to you, it was general...

this is for SEPA transfer to Nexo?

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04.10.2023

Daniele Автор вопроса

Вредина
this is for SEPA transfer to Nexo?

Yes

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04.10.2023