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I'M facing an error message while attempting to stake on

Cardano. It says "balance insufficient error" even though I sent myself 5 ada and set that ada as collateral. While the Staking portal does not indicate that the transaction succeeded, inputting the transaction hash on cardanoscan.io tells me that the Assurance is "high" and that it has gotten 35 confirmations.

So, which of the two is malfunctioning: the staking website or cardanoscan?

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If staking transaction has been broadcast and confirmed, you’re fine. In addition to 5 ada collateral, did you have a few free Ada for gas?

If tx has gone through, you should be able to see your Agix in the staking dashboard. Just give it some time, it’s a bit sluggish to refresh.

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