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CLAIMING MEX - my friend is having difficulty claiming MEX.

He had staked egld on Maiar during the snapshot, etc. and has an available MEX balance to claim. He updated maiar and linked his wallet with the exchange site. Clicked the smart contract call. But then nothing happens. Is doing this all on his phone, wondering if it would work if he was using two devices instead?

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Tell him to clear cache and refresh browser, or use a different browser

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