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Hi Admin, is the chat feature on the Nexo app

currently down? When the external chat window opens on Safari, I put in my details and question and hit enter. However the next page is just blank.

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Should be working fine, are you still getting a blank page?

Darren Darren Darren 🤟- Автор вопроса
Peter | Nexo | No support via DM
Should be working fine, are you still getting a bl...

Yeah blank page for the last few days now. I am not sure if it matters but I am on iPhone 7 with the latest iOS 15.1 What do I do?

Darren Darren Darren 🤟
Yeah blank page for the last few days now. I am no...

You can submit a support request here https://support.nexo.io/hc/en-us/requests/new and share the ticket number with me. Meanwhile I'll inform our tech team about the issue.

Darren Darren Darren 🤟- Автор вопроса
Peter | Nexo | No support via DM
You can submit a support request here https://supp...

Thanks, I am submitted the support request and I got a case number. Is this the same as a ticket number ur looking for?

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