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ADMIN: i made a Withdrawal of $XLM from my Nexo

acc to an external wallet around 10hrs ago now & i check the transaction & its highlighted YELLOW with the label "PROCESSED". So my $XLM have been DEBITED from my Nexo acc BUT they are still yet to arrive to my external $XLM wallet?!?!? ive checked the wallet address and also memo and all good, not sure whats going on? Could Nexo have flagged the transaction and would require a manual check???? please advise , thanks

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Trixie- Автор вопроса
Jesur | Nexo | No Support via DM
You will need to contact our support if you havent...

yup ive tried getting on your live chat and it says there is a 5-10min wait which is fine, but ive been waiting for like 2hrs now and the live chat is dead?!!?!?

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