Hi everyone. I had a Velas wallet with some

Question

Hi everyone. I had a Velas wallet with some

assets in it (tiny, but still greater than 0). Some time passed and so then I restored my wallet from my seed phrase, but my wallet appears to be empty. I had also given my wallet a custom name label. That label is now gone. I am clearly in a different (empty) wallet. I know this is a dumb question, but is there any reason why a proper seed would lead to an empty wallet instead of the wallet I had used in the past? Or is the only explanation that somehow I have a record of the wrong seed? thank you

#cryptocurrency #english #velas

0

14.01.2022

5 ответов

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Hossein

If the phrases are not entered correctly, it will give you a new wallet

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14.01.2022

Spongebobber

Are you sure you were looking at right account? There are 5 account when you log in and #0 is your account with seed phase but after login it show you #1 account

0

14.01.2022

Adam Автор вопроса

Spongebobber
Are you sure you were looking at right account? Th...

either i was sloppy or there was an issue with the network, but after trying many times, i discovered that my assets WERE THERE! It all worked out. Thanks for checking in!

0

14.01.2022

Spongebobber

Adam
either i was sloppy or there was an issue with the...

Great! 😄

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14.01.2022

Hossein · Accepted Answer

Hossein

https://support.velas.com/hc/en-150/articles/360015510759-How-Do-I-Recover-My-Web-Wallet-

0

14.01.2022

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