refunds of items bought with the card?
The cashback?
If we make a return of an item and the shop refund it
I will forward your question to my team and get back to you as soon as possible
Thank you in advance. I'm expecting you answer
I assume it just repays part of your credit line. I wonder what happens if you already payed that down though. They would have to credit you in EURx (or whatever currency your card uses) I guess.
Yes maybe, it can be complicated
What if you have already repaid it
Did we ever get a clarification about this from the team?
You will be compensated in another way
In an unspecified and unpredictable way? Doesn't sound ideal.
I am unaware of the specific case. Most probably in Nexo tokens. However, I can't confirm or deny it.
Okay, will have to test it myself then I guess.
admin i believe my account was "blocked" from withdrawals. A confirmation email WAS NOT send despite website saying so. Is the backend team working on weekends?
Our customer support do work, and they can help you.
pls check ur dm
I saw your message but I will not respond.
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