in btc deposit. But nexo is saying i won't get the bonus because my referall posted his referall link in an external website.
I did nothing wrong but won't get the bonus.
Is it normal i dont receive the bonus even if i filled all the criteria?
You can post your referral link at any website, this was not the issue. Did the portfolio of your referred friend drop below 100$ at the day the bonus had to be released?
It was the reason provided. No, we checked several times, and we never skiped any criteria. We should have received. Currently i have there 20x what needed, he does too
What is your ticket number? So I can check on the case with our Support team
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