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Nexo Community Nexo Community
F-

I am a platinum user, On 2Feb, I exchanged USDC to

NEXO and got 0.5% cashback in term of NEXO.

Today, I exchanged USDC to NEXO and got no cashback, why?

#cryptocurrency #english #nexo
0

13 ответов

18 просмотров
Peter | Nexo | No support via DM-

Please submit a support request in our Help Center and share the ticket number with me, I'll escalate it to our Technical Team.

0
11.02.2022
Peter | Nexo | No support via DM-
Greg Bitcoin-Tradie
00208899

Did you try to swap with a lower amount like I advised you to or this is a different case?

0
11.02.2022
Greg-Bitcoin-Tradie
Peter | Nexo | No support via DM
Please Dm me.

❗️❗️Warning❗️❗️ ❗️Nexo admins WILL NOT provide support through private messages (DM). If you require personal assistance, please use the live chat option on https://nexo.io or submit a support ticket from here: https://support.nexo.io/hc/en-us/requests/new ❗️DO NOT discuss anything in DM with anyone who claims to be part of the Nexo team.

0
11.02.2022
Peter | Nexo | No support via DM-
Greg Bitcoin-Tradie
❗️❗️Warning❗️❗️ ❗️Nexo admins WILL NOT provide su...

I am well aware of this but you can check that I am real admin. Anyway, what else you can do before I escalate your case: check if you have the latest app version, clear the app cache if you are using android or clear cache andn cookies in the browser and retry the swap with the amount that I mentioned earlier. Let me know if it's not working again.

0
11.02.2022
Richbitch Poorboy-Zufallsjudas

Maybe over 100k swapped this month ?

0
11.02.2022
F- Автор вопроса
Richbitch Poorboy Zufallsjudas
Maybe over 100k swapped this month ?

There is limit?

0
11.02.2022
Peter | Nexo | No support via DM-
F
There is limit?

Yes, there is a limit - the total cashback paid is limited to $100,000 in exchange volume per month, you can check this article https://support.nexo.io/hc/en-us/articles/4412023103378-Get-up-to-0-5-cashback-with-every-crypto-purchase-or-swap

0
11.02.2022

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