friend who topped up 2 LTC, I then sent them some nexo from my account but it appears that because I sent them some nexo it has all been counted as an internal transaction invalidating the sign bonus
Internal transactions are not valid for the referral bonus. More information here: https://support.nexo.io/hc/en-us/articles/4403669455506-Nexo-Referral-Program-Explained
Shouldn't their original top up off 2 LTC have covered it though? I didn't know sending an internal transaction within the first month would cancel it
Yes he qualifies, the initial top-up is above $100
Me either.. I referred someone and he top up for 100 a month and they said my friend failed to complete all the steps required for a successful referral. So i will not receive any bonus
I told him to withdraw the LTC and just delete his account. I've already withdrawn my assets. faulty referral system could mean financial difficulties for nexo so not risking it
You can see the referral requirements for the bonus here: https://support.nexo.io/hc/en-us/articles/4403669455506-Nexo-Referral-Program-Explained
Yeah did all that. But didn't meet the requirements
I'm sorry about that, but if you don’t meet the requirements you do not qualify for the bonus.
2 LTC top up does equal more than 100 dollars. Only thing I can think of is the additional nexo tokens which were sent from my nexo account. But nexo has been established long enough that this shouldn't have cancelled the bonus
I understand the 2 LTC was an external top-up, so the problem migh not be there. How about the Advanced Verification process?
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