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Hello! I want to make myself a nexo card, but

in the application on ios it says that the card is not available in my region. However, I am in Poland, how can I solve this problem?

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How many times did you try? I’m not sure they allow cards in Poland yet

Arthur- Автор вопроса
Dell No support through dms
How many times did you try? I’m not sure they allo...

If you go to the nexo app, it will write: «your region is not supported.»However, if you go to nexo supported countries, you can find Poland. I'm in Poland, but I still can't order.

What is your ID saying? Is it polish?

Arthur- Автор вопроса
Alex Nexo / No support via DM
What is your ID saying? Is it polish?

No, Belarusian, but I have a Polish residence permit

Arthur
No, Belarusian, but I have a Polish residence perm...

So this is the problem, the app takes information about your residence from your ID. Please check with Customer Support if they can use the permit to activate your card. support.nexo.io -> blue help bubble, when the chat starts, ask the bot to connect you with a human. (edited)

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