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Support@Nexo.Io here i can ask for help and someone will

actual respond ??

12 ответов

19 просмотров

Yes, you will get a response.

rolac1993- Автор вопроса
Peter | Nexo | No support via DM
Yes, you will get a response.

last time i send did not get resposne. but ok we will see this time

rolac1993- Автор вопроса
Peter | Nexo | No support via DM
Yes, you will get a response.

peter i want to ask you 1 questions...pyshical card is it avaible to get that one in Croatia EI

rolac1993
last time i send did not get resposne. but ok we w...

In that case, please submit a ticket here https://support.nexo.io/hc/en-us/requests/new. You can share the ticket number with me afterwards, and I'll notify our support team about it.

rolac1993- Автор вопроса
Peter | Nexo | No support via DM
In that case, please submit a ticket here https:/...

will send mail to support about issue, can you answe me this for tha card?

rolac1993
will send mail to support about issue, can you ans...

The card is available for countries that are part of the European Economic Area, however, you need to check whether you have the option to order one. If you don't have it as an option on the app or the website, then the card is currently unavailable for you.

rolac1993- Автор вопроса
Peter | Nexo | No support via DM
The card is available for countries that are part ...

Countries that belong to the EEA include Austria, Belgium, Bulgaria, Croatia, etc. So my country is on the list, why im no avaible to order it, what i need to do so i get the green light for the card?

rolac1993
Countries that belong to the EEA include Austria, ...

Yes, I am aware of this. Unfortunately, if you don't have the option to order the card available in your account, you won't be able to currently obtain it.

rolac1993- Автор вопроса
Peter | Nexo | No support via DM
Yes, I am aware of this. Unfortunately, if you do...

understand, but what i must do to get option to order the card maybe there is some conditions i need to do

rolac1993- Автор вопроса
Peter | Nexo | No support via DM
There aren't any extra conditions unfortunately.

is there chance that in future i will be avaible to order it

rolac1993
is there chance that in future i will be avaible t...

Can't provide an ETA for this, but if anything changes our customers will be notified accordingly.

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