platform?
No, there are no issues with the deposits
Hi. When do you need proof of address?
In case there is a mismatch between the provided ID document for Advanced verification and the provided one for Basic
So why can't me load all these documents at once?
A Proof of Address is not always required, therefore it is not mandatory to upload one upon registration, however, in case there is a mismatch between the address on file and the address in the ID, our team receives an alert and sends a POA email to the client
Thank you. In what cases can my withdrawal of funds be delayed?
There shouldn’t be any delays associated with your withdrawals
well, my withdrawal was delayed due to the requirement to confirm the address
Did you confirm your address?
What is your ticket number?
my problem is solved i just want to understand the logic in this
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