reff acounts thats the problem why i didnt get reff?
Was it an internal Nexo transaction or did it come from an external wallet?
30 days, $100 worth invested with KYC completed.
i have sent from my nexo wallet to my reff nexo wallet
znaci moram sad poslat s tog walleta na neki cex i onda vratiti i onda ce biti dobro?
Bear in mind that the transaction should have been sent from an external wallet (outside of Nexo); internal transactions are not eligible for the referral bonus.
so if i send from that nexo wallet to some cex, and send back to nexo am i then good?
I did it from an internal wallet at first and even though I did a deposit again from an external wallet I didn't get the bonus on pending :( support doesn't respond either
Please share your ticket ID with me.
so today i will go to my sister house and send all usdc in cex bring it back and its legal for reff reward, can you check and let me know when you are 100% sure? thanks
Has your referral bonus transaction been rejected once?
how i can know was it rejected , i mean where i can check it?
You can check that information in your respective Transaction History.
can you tell me in steps where i need to go i mean what i need to click to find it
Please click here - https://platform.nexo.io/transactions
You can see a list of all of your transactions when you click the link. You should be able to locate the one you're searching for.
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