Can you send me your email on DM and we will check with CS
I also saw some advertisements that talked about signup and topup bonus, but I haven't received anything even though I deposited more than $1,500 as my initial deposit.
Have you met all the conditions listed here? https://support.nexo.io/hc/en-us/articles/4452214755730-Welcome-Bonus-Promotion-Explained
I was not aware of any dedicated promotion link, so I am not sure I used it.
You can reach out to our support at support@nexo.io
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