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How is Nexo handling future EU KYC Rules when sending

Crypto to an unhosted wallet (e.g. ledger Nano S)?

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Please reach out to our LiveChat agents, they will be able to answer your question.

Wil-C Автор вопроса
Wil C
how do i get to contact a LiveChat Agent?

Blue help button on the bottom right of the platform page> Type in "Human" in the message box and an agent will contact you shortly.

Wil-C Автор вопроса
Wil C
no reply waiting 20 minutes now

I see. Our LiveChat might be congested at the moment, your patience and understanding is appreciated at such times. You can submit a request here: https://support.nexo.io/hc/en-us from the "Submit a request" button and share the ticket ID with me afterwards.

Wil-C Автор вопроса
Wil C
Thanks! That is the case number: 00456568

Our CS has been notified, please expect an email.

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