Hi, What happens if a Nexo Credit Card user gets

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Nexo Community

Michael. A

Hi, What happens if a Nexo Credit Card user gets

a refund for an item ordered online? Does it reflect in the Nexo account?

#cryptocurrency #english #nexo

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28.07.2022

4 ответов

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Michael. A Автор вопроса

Jesur | Nexo | No Support via DM
Whenever you make a purchase with the Nexo Card, t...

Sorry, this doesn’t answer my question. This is because the payment has been approved over 10 days ago. However, ther item was not delivered and the seller offered to refund what I’ve spent. So my question is; where will it show up in my Nexo account when they refund?

0

28.07.2022

Jesur | Nexo | No Support via DM

Michael. A
Sorry, this doesn’t answer my question. This is be...

You should definitely reach out to our LiveChat for that, I cannot confirm unfortunately.

0

28.07.2022

Jesur | Nexo | No Support via DM

Michael. A
Sorry, this doesn’t answer my question. This is be...

But rest assured as our support will help you out accordingly.

0

28.07.2022

Jesur | Nexo | No Support via DM · Accepted Answer

Whenever you make a purchase with the Nexo Card, the merchant has up to 45 days to claim the funds. This process usually takes no more than a few days, but until it happens, the card transaction will be pending in your Transactions tab, and the amount won’t be added to your outstanding loan. Тhis is why you might notice that the purchase has been deducted from your Available Credit, but the amount is not available for repayment yet. Please note that during this time, the loan generated from the purchase will accumulate interest which will also be added to your outstanding loan once the card transaction is approved. If the merchant doesn't claim the funds within the 45-day period, the transaction will be rejected, and no loan or interest will be accrued. The above also applies to the cashback following the purchase - your BTC or NEXO reward will be credited to the respective balance after the card transaction is approved. You can read more here: https://support.nexo.io/hc/en-us/articles/5101260978194-How-does-the-Nexo-Card-work-

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Hi, What happens if a Nexo Credit Card user gets

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