Hello, are you referring to a refund made on the Nexo Card or on a card used to purchase crypto from our exchange?
On nexo card
The processing time of refunds depends solely on the merchant (the company which sold you the goods). The refunded amount will be reflected in your Nexo account no later than 1 day after the merchant has processed the refund.
Should it appear in transaction list also?
I thins so yes, but if you are worried about the refund maybe is better to write to the live support into their platform.
Обсуждают сегодня