How to withdraw crypto without deduct the fee from the

Question

Nexo Community

Akeem

How to withdraw crypto without deduct the fee from the

amount I want to send????

#cryptocurrency #english #nexo

0

23.07.2023

6 ответов

16 просмотров

Akeem Автор вопроса

Spencer | Nexo | No support via DM
Depending on your Loyalty Tier you receive between...

This I know. I have no problem to pay the fee. I have problem if I want to send 1 ETH than finally the fee deducted from the 1 ETH and I send 0,9xxx ETH. Even if I have available ETH in my account to pay the fee from there. So, why fee deducted from the sending amount??? How can I change that?

0

23.07.2023

Spencer | Nexo | No support via DM

Akeem
This I know. I have no problem to pay the fee. I h...

Not sure you can change that, you’ll have to send an amount above 1 ETH for the fee to be deducted and leave 1 ETH that’s sent. You can also contact Customer Support over Live Chat from your Nexo app or via email and ask them to check.

0

23.07.2023

Akeem Автор вопроса

Spencer | Nexo | No support via DM
Not sure you can change that, you’ll have to send ...

The fee is not exact, it is always changing so you can not estimate the fee exactly. It is crazy. All platform deduct the fee from the account and not from the sending amount. Simply bad setup what you are using.

0

23.07.2023

Spencer | Nexo | No support via DM

Akeem
The fee is not exact, it is always changing so you...

As advised, it’s best that you contact our customer support team and log that with them. I’ll also forward your feedback.

0

23.07.2023

Alex Bertlin

Akeem
This I know. I have no problem to pay the fee. I h...

Thumbs up for this suggestion. Sometimes we pay directly with crypto for a service. Having fees deducted "outside" of the price of service, as most wallets operate, would be strongly preferable. The workaround is to withdraw first to Trust Wallet, then pay for the service. However I am assuming you want your customers to stay in your ecosystem.

0

23.07.2023

Spencer | Nexo | No support via DM · Accepted Answer

Spencer | Nexo | No support via DM

Depending on your Loyalty Tier you receive between 1 and 5 monthly crypto withdrawals to an external wallet that are fee-less. For more information, please refer to the following article: https://support.nexo.com/s/article/what-are-the-withdrawal-fees-for-credit-line-crypto-and-fiatx-withdrawals

0

23.07.2023

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