Very good, at the time of providing a document that

Question

Nexo Community

Redficrypto Gonzalez

Very good, at the time of providing a document that

justifies the domicile, I suppose that a census registration document is also valid, right? An invoice is not necessary

#cryptocurrency #english #nexo

0

29.08.2023

10 ответов

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Redficrypto Gonzalez Автор вопроса

Mike | Nexo | No support via DM
Hi, you can see the accepted documents here: https...

Thank you and if not, what are the consequences, for example, withdrawal limits?

0

10 месяцев назад

Mike | Nexo | No support via DM

You will need to verify your adress and ID if you want to use our products and services.

0

10 месяцев назад

Redficrypto Gonzalez Автор вопроса

Mike | Nexo | No support via DM
You will need to verify your adress and ID if you ...

But I have been able to buy, can't I pick up now? Actually I did the verification a long time ago, which has expired.

0

10 месяцев назад

Redficrypto Gonzalez Автор вопроса

Mike | Nexo | No support via DM
You will need to verify your adress and ID if you ...

But I have been able to buy, couldn't I withdraw now? Actually I did the verification a long time ago, which has expired.

0

10 месяцев назад

Mike | Nexo | No support via DM

Redficrypto Gonzalez
But I have been able to buy, couldn't I withdraw n...

You can check with our support team if you have any questions about your account. Simply click on the blue help bubble on our website to open a chat and someone will be right with you.

0

10 месяцев назад

Redficrypto Gonzalez Автор вопроса

Mike | Nexo | No support via DM
You can check with our support team if you have an...

Hi, can I contact support through email directly, or is it necessary to do it from the page chat?

0

9 месяцев назад

Drea | Nexo | No support via DM Nexo

Redficrypto Gonzalez
Hi, can I contact support through email directly, ...

You can contact Customer Support both ways, depending on your preference. If the issue require immediate assistance, I would suggest you get in touch with them via Live Chat.

0

9 месяцев назад

Redficrypto Gonzalez Автор вопроса

Drea | Nexo | No support via DM Nexo
You can contact Customer Support both ways, depend...

Ok, thanks for wie, on the page it won't let me upload documents because I already did it a long time ago, but they tell me that I have to renew them, anyway, do you know if I can withdraw crypto from the platform without having updated it?

0

9 месяцев назад

Drea | Nexo | No support via DM Nexo

Redficrypto Gonzalez
Ok, thanks for wie, on the page it won't let me up...

It would not be possible to initiate a withdrawal unless the required documentation has been updated. You can simply respond to your latest email from our Customer Support team with the information you provided above.

0

9 месяцев назад

Mike | Nexo | No support via DM · Accepted Answer

Mike | Nexo | No support via DM

Hi, you can see the accepted documents here: https://support.nexo.com/s/article/how-to-complete-address-verification

0

10 месяцев назад

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Very good, at the time of providing a document that

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