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When you’ve lost access to your email and need to

change it, one of Nexo’s requirement is “the last transfer made to or from your account (you need to confirm the date, amount, and type of assets transferred)”

Question is: how do you know if it’s been more than a year ago and you don’t have access to the email anymore??

1 ответов

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Hello, I suggest reaching out to our LiveChat support via the platform page https://support.nexo.com/ > Blue chat bubble on the bottom right > Type "Human" in the chatbox and an agent will be able to help you out accordingly, rest assured!

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