any advice on how to fix this problem?
first if you were dm'd by anyone report and block them as they are scammers no support/ staff will dm you
For assistance with Daedalus wallet, please raise a request at IOG Zendesk Support. For all other queries, please check the pinned message in @CardanoCommunityTechSupport. Note that you will NOT be contacted first by any admin/bot. If you receive a message from anyone, assume it's a scam.
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