the whitelist process for the virtua land mint (no date announced yet afaik)? I'm asking because the address I minted the nfts from a few weeks back is a temporary wallet, the nfts have been moved since then, but I could not switch wallet in virtua and the support informed me that's it's not possible and that any other questions should be addressed to the Cardano community or team. Any lead about who I should contact?
You will need to contact the platform support directly for Virtua we don' t have that information.
The post sounds like platform support send them here, whyever.
If Virtua support is not helpful, would it be possible to reactivate that temporary wallet and temoprarily send the NFTs back there, until you are done with them?
Yeah yeah of course, I'm not worried as there are different ways I can deal with that. But when the time come to mint id like to be ready. I will contact there support again anyway, and try to obtain more info, but be aware that for now they just say they can't handle that type of support requests.
Indeed, however it's not something we control
I know. … Gotta love projects delegating their support to the community. … Not that we're not happy to help (if we can, which we don't in this case), but using that “officially”???
They don't have direct support links on the "island" page but maybe via their discord link at the bottom you may have more luck?
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