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In my work place, Engineers and developers have no access

to production env, if something is wrong in production, operation team will fix it, and operation team knows very little about the system they are to about to fix it. Why? Because developers and engineers know too much about the system, they might feel too smart to fix more than needed, operations have no knowledge, and they are less likely dare to touch more than engineers told them to fix.

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Ok?

Pulsar- Автор вопроса
Democritus
Ok?

Now you tell me how it is possible we had a new critical bug if the release procedure being followed?

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