You can if you like, but I'm most likely not going to be able to do much more for you than get you the article information I just gave you. However, if you go to https://claim.allianceblock.io (make absolutely sure that the URL is correct, as scammers will try to direct you somewhere else), and still have issues, there is a "Tech Support" widget there you can click to get help. Use that site, and only that site. Do not respond to anyone who now DMs you claiming to be from Tech Support.
Be careful of dm's from scammers.. Lol
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